online business review forums Yelp (Artificial Intelligence) Added more AI-powered search tools.
“For many years, we have been leveraging AI to help. Reduce consumer decision paralysis “From spotlighting the most popular dishes and drinks to using LLM (Large-Scale Language Models) to power review highlights for more nuanced searches,” the company said Tuesday ( (January 30) in a news release.
“Our new AI-powered Business Overview uses LLM to analyze recent reviews and explain what you can expect from a business, helping you quickly find businesses that meet your needs at a glance. ,” the company added.
The new AI service is part of a larger update to the platform, including increasing the visibility of reviewers who are “passionate about a particular food, cuisine, or nightlife category,” as well as increasing the visibility of service professionals. It also includes updates to search to make it easier to find.
For AI Business Overview, visitors who land on the top of a Restaurants, Food, and Nightlife business page will be asked what the business is best known for (ambience, service, amenities, facilities, etc.). value, or popular cuisine,” her Yelp announcement states.
Yelp says these summaries are currently available for iOS users and will roll out to Android and desktop later this year.
Yelp introduction Search function Last year, we designed the platform to better understand the nuances of customer searches using AI and LLM.
“People often come to Yelp with high intent. LLM gives Yelp the speed and scale to quickly parse vast amounts of review data, so we can concisely summarize insights in a meaningful way. you can,” he said. Craig SaldañaChief Product Officer at Yelp.
Elsewhere in the world of artificial intelligence, PYMNTS investigated Too Good to Go A new platform that uses AI to improve food management and increase profit margins for grocery stores.
chris macaulayThe company’s U.S. managing director told PYMNTS in an interview posted Tuesday that the platform makes recommendations to grocers on how to move items that might otherwise go to waste.
“This type of solution is extremely beneficial for companies to improve their business,” said Macaulay. “That is very challenging business Margins are typically around 2%. … You want to optimize and improve employee behavior. You are looking to optimize and improve your distribution. You are looking to optimize and improve your pricing strategy. And I think when you combine all of that, that’s the biggest opportunity. ”
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