Automated transcription service Otter is rolling out a new AI feature that allows groups to ask the chatbot questions about what happened in past meetings. Get information from all the meetings your group members attended and answer questions like “What did you decide yesterday?”
This feature is called “AI Chat in Channels,” and it essentially opens up Otter’s AI chat to groups instead of the current single-user experience. Channels within the Otter platform function much like Slack chats. This allows you to have conversations with frequent collaborators and share transcripts with each other.
Most generative AI chat features (the kind that follow a user’s agenda or emails) are typically only available in a single conversation, where only one person interacts with the AI. But Otter says Channels’ AI chat allows multiple people to ask his AI questions.
Otter hopes that the group chat feature will allow his team to collaborate faster because everyone can discuss projects and get information from the chatbot without having to go to another channel. Masu.
Otter is also expanding the scope of meetings where its AI chatbot can capture data. Previously, if a user launched Otter’s AI chatbot while accessing a particular transcript, the chatbot could only answer questions about that meeting or conversation. Otter extends this to all meetings and recordings owned by the user.
The company is also adding AI conversation summaries that identify action items even while a meeting is in progress.
Otter has been adding generative AI capabilities over the past few years. Last year, the company launched a chatbot that allows bots to “attend” people’s meetings. In 2022, we introduced a meeting summary in the minutes. As an Otter user, I can confirm that these summaries exist, but I have not used any of the other generative AI features on the platform yet.
All AI features are available to all Otter users, including the free Basic plan.
