Many banks and other financial institutions, telecommunications companies and related companies were forced to scale back operations on Friday after an undersea cable that provides broadband internet connectivity to Nigeria and other Nigerian countries was cut on Thursday, disrupting services. Ta. West African subregion.
Telco and financial institution customers were also left disappointed as they were unable to complete important transactions.
Telecommunications technicians have been dispatched to the location where the fiber-optic link between Senegal and Ivory Coast has been cut in order to quickly repair the cable and restore service, according to information obtained by The Saturday Telegraph.
The National Communications Authority (NCA) said in a statement on Thursday that the internet outage was caused by “multiple failures in submarine cables and impact on mobile and fixed data services across the country” and that the outage occurred in Ghana on Thursday morning. This is the first sign that this is the case.
“The outage affecting several undersea cables responsible for transmitting international traffic occurred in Senegal and Ivory Coast, with some outages also occurring in Portugal. This significantly reduced data services across the country. .”
By the afternoon, Nigeria’s telecommunications services were also affected by the undersea cable outage, which also slowed banking and other internet-dependent services.
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Data and voice services across the west coast of Africa were affected by the undersea cable cut, as confirmed by the Nigerian Communications Commission in a statement signed by the Director-General of Public Affairs, Reuben Muoka.
“A combination of cable cuts has caused equipment failures on major submarine cables along the West African coast, negatively impacting data and fixed communications services in several West African countries, including Nigeria, Ghana, Senegal and Cote,” the NCC said in a statement. “There is,” he said. D’Ivoire in particular,” adding that cuts occurred elsewhere in Ivory Coast and Senegal, with accompanying disruptions in Portugal.
It added: “The West African Cable System, which travels from Europe to Europe via the West Coast route, and the cable companies on the African coast are experiencing outages, resulting in downtime on SAT3 and MainOne.”
“Similar undersea cables delivering traffic from Europe to the east coast of Africa, including Seacom, Europe India Gateway (EIG) and Asia Africa Europe 1 (AAE1), are said to have been severed at some point around the Red Sea. Service may be degraded across these routes.
“In Nigeria and other West African countries, six networks of service providers in the affected countries are experiencing internet access and speed failures.”
Nevertheless, the commission said affected cable companies have begun repairs and service is gradually being restored.
“They have committed to working around the clock to ensure that services to affected countries are restored in the shortest possible time. We have provided this information to businesses and individual consumers about these services. It is important to make this known,” the NCC said in a statement.
MainOne, the leading internet provider for banks in Nigeria, has suffered a major fiber outage that left customers unable to use banking apps and USSD services and forced some institutions in Nigeria to go offline. I no longer get it.
