PayPal support Lhasa has raised $30 million in a Series C round to grow its generative conversational artificial intelligence (AI) platform for enterprises.
The company aims to redefine how enterprises use AI-powered generative chat and voice platforms at scale, Rasa said in an article on Wednesday (February 14). press release.
“With our technology, we are well-positioned to transform the way businesses interact with their customers and make every conversation impactful and personal,” said Rasa CEO. melissa gordon said in a release. “We will use this funding to improve our technological leadership and strengthen our market presence.”
According to the release, Rasa’s open and extensible conversational AI powers the AI assistant to align with the customer’s business logic, delivering meaningful and actionable user engagement.
The company’s solutions are used by two of the world’s top three banks, major insurance companies, global travel and hospitality companies, and other major global brands, according to the release.
The new funding will allow Rasa to continue growing its team, adding marketing, sales, engineering, customer success and other positions in both North America and Europe, the release said.
Co-led the company’s Series C. step stone group and paypal venturesaccording to the release.
“Rasa has proven time and time again that security-conscious enterprise customers can securely deploy modern conversational AI using an elegant low-code platform that provides robust functionality, data privacy, and scale. .” hunter somervillesaid the StepStone Group partners in a release.
Alan Do“We believe Rasa provides a best-in-class platform for enterprises to develop robust conversational AI and understand how its concierge solutions improve customer engagement and business performance,” the company, a PayPal Ventures partner, said in a statement. I saw it with my own eyes,” he added.
appearance of Genai The impact of this technology is evident at the forefront of commerce, payments, and the broader business environment. doriel abrahamsUS Risk Officer, and Chief Engineer forterhe told PYMNTS in an interview published on February 1.
“With generative AI, we can now talk to computers. We can become less active and the computers can do the work for us,” Abrahams said.
Conversational AI We’re also elevating the automated customer service experience for the better. Andrei PapanceaCo-founder and CEO of NLXhe told PYMNTS in an interview published in February 2022.
“There is a significant increase in demand for technology and automation, especially in call centers,” Papansea said.
