Westermo is We offer a suite of pre-packaged service contracts to help manufacturers, utilities, transportation and other industries maintain, protect and improve their data communications networks throughout their lifecycle.. With increased reliance on data communications to run critical applications, reliability and security are becoming more important. By leveraging Westermo’s extensive experience and expertise, organizations can improve network performance and maximize operational availability.
“The need for more robust and reliable data communications continues to grow, but achieving this requires more than just cutting-edge products. It is also essential to have a reliable and accessible partner with the right expertise for this purpose,” says Peter Ahlström, Service Product Manager at Westermo.
Situation analysis and ongoing advice
Service agreements can cover a specific installation, facility, or geographic region and include comprehensive technical support. A high-priority rapid response team can diagnose issues and minimize network downtime.To combat cyber threats, WestermoIdentify network vulnerabilities and provide remedial actions.Provides ongoing advice on cybersecurity. Our security incident response team provides immediate support if needed. Online and in-person certification training courses are designed to increase efficiency in commissioning, maintenance, and troubleshooting, ultimately improving network performance and reliability.
“Many organizations lack the in-house expertise needed to implement and maintain critical data networks.s. Westermo has extensive experience and can provide critical advice on implementation, operation and maintenance,” explains Alice Frykberg, Service and Support Manager at Westermo. “The new service agreement will enable our customers to leverage our expertise, reduce the complexity of their network designs, and ensure continuous high levels of availability and performance throughout the network lifecycle. .”
Service contracts come with an extended warranty on Westermo hardware, which is designed and built to have a long lifecycle. This helps maximize network availability, reduce total cost of ownership, and improve sustainability by increasing the efficiency of physical resources. Firmware updates improve the performance, functionality, and security features of the Westermo WeOS operating system. Complementing the new service agreement is Westermo’s online service portal to support improved asset management. Easily access consolidated information about installed products, making firmware updates and spare parts handling more efficient. The portal also provides notifications of security vulnerabilities and new firmware releases before they become publicly available. this is, Maximize network performance and combat the growing threat of cyberattacks.
