Thousands of AT&T customers across the country are searching for a signal without much luck amid a nationwide telecommunications outage early Thursday morning.
AT&T acknowledged the issue in a statement to USA TODAY and said it was “working urgently” to address the issue, but encouraged users to make calls over Wi-Fi instead.
AT&T users can make calls over Wi-Fi by enabling Wi-Fi Calling on their device and making Wi-Fi Calls. If your phone is connected to Wi-Fi with the Wi-Fi calling feature turned on, and your phone’s connection is unavailable or weak, the Wi-Fi calling icon appears in your device’s notification bar. may indicate that the call will be made over Wi-Fi. -Fi, according to AT&T.
According to Apple, iPhone users using iOS version 17 can follow these steps to enable Wi-Fi calling.
- [設定]>[携帯電話]Go to.
- If your iPhone has dual SIMs, select your line (under SIM).
- Tap Wi-Fi Calling and turn on Wi-Fi Calling on this iPhone.
How many mobile phone customers are reporting issues?
Cell phone customers began experiencing problems early Thursday morning, but the problems began to peak about two hours later, with more than 30,000 AT&T customers reporting service outages, according to Downdetector.com. As of 7:53 a.m., 73,711 AT&T customers had reported issues, according to Downdetector. Cricket customers reported the second-highest number of outages by 7:53 a.m., with 11,940 reports.
