Thanks to Starlink’s advanced internet technology, staying connected between the mainland United States and Hawaii, one of the world’s most geographically remote islands, on Hawaiian Airlines is just like using the internet at home. It becomes much easier.
Hawaiian Airlines today became the world’s first major airline to deploy Starlink’s high-speed, low-latency broadband Internet onboard its Airbus A321neo N228HA from Honolulu to Long Beach. The company’s Wi-Fi will be rolled out progressively on select His A321neo aircraft over the coming months and will be available for free, without the need for cumbersome registration pages or cumbersome payment portals, allowing guests to It’s available from the moment you step on board.
“By combining this best-in-class technology with authentic Hawaiian hospitality, we are providing our customers with a travel experience unlike any other airline serving the Hawaiian Islands,” said Chris Lieberts, senior director of engineering at Hawaiian Airlines. “There is,” he said.
test of strength
The speeds of Hawaiian Airlines’ new in-flight Internet service allow you to enjoy the streaming, gaming, and other connected experiences you enjoy at home, even when you’re traversing the farthest reaches of the Pacific Ocean.
“Starlink’s in-house designed air terminals onboard Hawaiian Airlines aircraft will enable each plane to receive powerful, high-speed internet signals from satellites orbiting above the Earth,” said SpaceX’s Starlink Engineering. Director Will Seidel said. “As planes cross the Pacific Ocean, the terminal seamlessly switches connections from satellite to satellite, providing passengers with an uninterrupted internet experience.”
To ensure high performance, Hawaiian and Starlink conducted tests that included live flights to evaluate connectivity under various conditions and identify opportunities to improve the user experience.
“During these tests, employees streamed shows and movies, played video games with friends, downloaded and uploaded large files, worked in real time, and scrolled through social media,” Lieberts explained. . “Each evaluation allowed us to fine-tune our service to the high performance level that Starlink is known for.”
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Service deployment
Before opening to the public, Hawaiian and Starlink “worked with the FAA to ensure that the air terminal (antenna) met strict safety standards,” Seidel explained.
“Upon completing ground and in-flight testing of the first A321neo, the FAA certified Starlink for use on the remainder of Hawaiian Airlines’ A321neo fleet and other A321neos,” he added.
Hawaiian is working with Starlink to deploy the technology across its long-haul routes. The airline plans to have the antennas installed and operational on all 18 of its A321neo aircraft by spring, followed by A330s by the end of the year, and later on its new flagship Boeing 787-9. The plan is to install and operate the system. Until it is available on all aircraft, this service will surprise and delight guests on board their flights.
The launch was a momentous occasion for employees like Lieberts, who had been close to the project even before it was announced in April 2022.
“Today marks a huge milestone, not only for my team but for both companies. It has been an incredible journey working with the Starlink team to bring this great service to the A321neo,” explained Lieberts. did.
“We look forward to our next flight, where we and our guests can experience how this technology will revolutionize the aviation industry.”
This article is republished from the Hawaiian Airlines blog website.
