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Home»WIFI»Delta Air Lines begins offering free Wi-Fi on long-haul international routes
WIFI

Delta Air Lines begins offering free Wi-Fi on long-haul international routes

5gantennas.orgBy 5gantennas.orgAugust 20, 2024No Comments2 Mins Read
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Delta Air Lines has begun rolling out free, high-speed WiFi provided by T-Mobile on select long-haul international routes, in an effort to provide reliable, streaming-quality connections at no cost to customers on its aircraft worldwide.

Delta Air Lines has begun rolling out free, high-speed WiFi provided by T-Mobile on select long-haul international routes, a major milestone in the airline’s efforts to provide free, reliable, streaming-quality connections on all of its aircraft worldwide, with free WiFi expected to be available on most transatlantic flights by the end of the summer.

The free streaming-quality connection is currently available on approximately 700 aircraft across more than 90 percent of Delta’s domestic mainline routes, and the airline expects the majority of its customers to have access to the product by the end of the year.

“As we continue to roll out fast, free WiFi and the in-flight experiences it enables, we’re able to offer new, time-sensitive services to our customers traveling domestically and internationally,” said Ranjan Goswami, senior vice president, Customer Experience Design. “The scale of providing free WiFi to our customers is unmatched in the airline industry and is a testament to the incredible efforts of teams across Delta’s business who navigated an incredibly complex rollout.”

To ensure we deliver the premium service customers expect, Delta is rolling out fast, free WiFi on its Viasat-powered wide-body aircraft on a route-by-route basis, with additional routes gradually rolling it out as high-quality, reliable service becomes available. This strategy mirrors the approach Delta has taken on domestic routes in 2022.

As the free WiFi rolls out internationally, initially the international WiFi portal will no longer require a SkyMiles login. Later this year, all aircraft equipped with Viasat WiFi will officially switch over to the Delta Sync WiFi experience, providing a personalized experience with access to special on-board experiences and rewards based on your SkyMiles membership.



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