Please tell us more about your digital implementation platform.
DAP sits on top of web-based applications to ensure successful software adoption by creating a simplified and positive user experience. It provides interactive in-app and cross-application step-by-step guidance and tutorials to help users navigate the software seamlessly, especially useful for new employee onboarding.
DAP provides contextual support, real-time assistance, and user analytics to identify pain points and optimize workflows. These not only help with software implementation, but also process implementation and ROI from technology investments.
According to Gartner, by 2025, 70% of organizations will have DAP in their technology stack to overcome the still-poor application user experience, primarily in the areas of sales force automation, HR, ERP, and customer support. You’ll get to use it.
Apty is now focused on ensuring that SCM is prioritized as well.
Why is DAP so important to your supply chain?
A large part of why ERP and supply chain implementations fail has to do with basic human psychology.
Humans are hardwired to seek consistency and sameness. Our brains are wired for efficiency, preferring the predictability of the known to the uncertainty of the new. Cognitive dissonance sets in when new ERP or supply chain software is introduced. This isn’t just stubbornness. It is an initial response to perceived instability.
DAP helps organizations overcome these challenges and address fundamental human resistance to change, ensuring SCM software is used correctly and preempting data quality issues.
For supply chain software, DAP can help proactively avoid data quality issues by ensuring users can use the software correctly. Accurate data is the foundation for better decision-making across the supply chain, including logistics, partner management, and forecasting.
Overall, DAP enables supply chain professionals to effectively navigate complex systems, ultimately improving operational efficiency, customer satisfaction, and supply chain performance.
What types of data issues are your customers facing?
Data quality issues often result from input errors, outdated information, or misunderstandings of processes.
Apty’s DAP alleviates these issues by streamlining data entry, increasing compliance through automated workflows, and providing targeted training. This ensures the integrity of the data on which strategic decisions are based.
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